Tag: conversational commerce

Salman Gul > Insights > conversational commerce
WhatsApp AI Chatbots and Conversational Commerce in the GCC (2026)

WhatsApp AI Chatbots and Conversational Commerce in the GCC (2026)

Posted on by Salman Gul
WhatsApp commerce AI agents achieve an 81.4% conversion rate on sales conversations in the UAE, against 2 to 3% for email and 1 to 3% for website checkout. One Dubai skincare brand that implemented full WhatsApp commerce AI in January...Read More
Social Commerce and WhatsApp Commerce in the Middle East

Social Commerce and WhatsApp Commerce in the Middle East (2026)

Posted on by Salman Gul
Social commerce in the UAE is growing at 18.5% a year, well above the 11% growth in social ad spend, over 40% of Gen Z and Millennials now discover products on social rather than Google, and WhatsApp reaches 95% of...Read More